Saturdays at the library are always a bit of a crap shoot. You never know what is going to walk in through the front door.
I just had the most disturbing conversation with a patron and all I could think about was, "How am I going to call the cops without setting this woman off?"
It started out simply enough. Her wallet had been stolen and her library card was inside. I told I could give her a replacement card for X amount of money, but since she was obviously homeless that wasn't a good option. That's when I said, "I could just mark your card lost that way no one can use it."
Well that was no good for her because if she gave me her name that would bring the solicitors calling. Then she said that "Burt" was trying to get inside her head and he stole her bag that also had a license plate in it. She also kindly informed me that our computers with "this sticker on the side" (the serial number) were very harmful and were damaging her teeth. Also, could I please turn down the microphones? They were really loud.
Now I deal with all walks of life day in and day out on this job, but this woman seriously creeped me out. I never know what to do with people like this, so I usually smile, nod and talk in a reassuring voice. Sometimes that sets them off. Luckily, this was not one of those times and the woman left the building shortly thereafter.
I had never seen her around here before. I hope to not see her again. Is that wrong of me?